Yes. We create programs around rugby, football, golf and major sporting events, depending on the dates, availability and the level of service required.
Brightside Travel LTD Terms and Conditions of Sale
Brightside Travel LTD
These Brightside Travel Terms and Conditions define the terms of sale for trips offered by Brightside Travel LTD, a destination management company specializing in the organization of tailor-made holidays in the United Kingdom and Ireland.
1 - Presentation of the company
Brightside Travel LTD is a company registered in the United Kingdom under number SC707769.
Brightside Travel LTD
11 Main Street
East Calder EH53 0ES
Livingston
United Kingdom
As a destination management company, Brightside Travel LTD designs tailor-made trips to the UK and Ireland.
Thus, Brightside Travel designs and organizes personalized itineraries that may include, among other things:
- accommodation
- guided tours
- activities and excursions
- ground transport
- cultural and local experiences
In addition, carefully selected independent partner providers provide certain services on behalf of Brightside Travel LTD.
In addition, Brightside Travel acts as the travel organizer for the services mentioned in the contract or quote accepted by the traveler.
Finally, unless otherwise stated in the travel contract, Brightside Travel LTD does not sell air transport.
2 – Acceptance of Brightside Travel Terms and Conditions
These General Terms and Conditions of Sale set out the terms and conditions for the sale of trips offered by Brightside Travel LTD.
Therefore, any booking of a trip implies full and complete acceptance of these General Terms and Conditions of Sale.
However, in the event of any contradiction between these general terms and conditions and the specific terms and conditions contained in the quote or detailed program accepted by the traveler, the latter shall prevail.
Brightside Travel's terms and conditions therefore apply to all trips booked with the agency.
3 - Registration and payment
3.1 Registration
Travel bookings are made through Brightside Travel advisors:
- by e-mail
- by phone
- or via our contact page
Furthermore, the reservation becomes final after:
- validation of the quotation or travel programme
- receipt of the signed travel contract
- payment of the requested deposit.
Therefore, any registration for a trip implies acceptance of these General Terms and Conditions of Sale.
3.2 Terms of payment
A quote is generally valid for 7 days from its date of issue, unless otherwise stated.
Furthermore, the prices quoted are based on the economic conditions at the time the quote was prepared and may be adjusted accordingly:
- availability of services
- changes in exchange rates
- changes in taxes or fees imposed by local authorities.
Terms of payment
Booking made more than 45 days before departure:
- deposit of 50 % of the total cost of the trip
- balance due 45 days before departure
Booking made less than 45 days before departure:
- full payment required on booking
Finally, the traveler is responsible for any bank charges.
4 - Travel information
4.1 Administrative and health formalities
Before registering for a trip, each traveler must check that they have the necessary documents for entry and stay in the destination countries.
These documents may include
- Valid passport
- any necessary visa
- health formalities
Brightside Travel provides general information regarding these formalities for French citizens. However, it is the responsibility of each traveler to verify with the relevant authorities the conditions applicable to their specific situation.
Therefore, any traveler unable to complete their trip due to failure to present the required documents will not be entitled to any refund.
Similarly, Brightside Travel LTD cannot be held responsible for the consequences resulting from the traveler's failure to comply with administrative or health formalities.
4.2 Information on safety and health risks
Brightside Travel recommends that travellers consult the official information on safety in their destination country.
Travellers can consult :
https://www.diplomatie.gouv.fr/fr/conseils-aux-voyageurs/
In addition, they can also consult the websites of international health authorities to learn about health risks.
5 - Absence of air transport and routing of the passenger
Brightside Travel LTD does not sell air travel as part of its tours.
Thus, travelers organize their own transport to the departure point of the trip and their return.
Therefore, Brightside Travel cannot be held responsible for delays, cancellations or incidents related to transport booked directly by the traveler.
6 - Changes requested by the passenger
Any changes requested after the quote has been validated may result in amendment charges or a change to the price of the trip.
Brightside Travel will inform the traveler of these fees before any changes are made.
7 - Transfer of the travel contract
Travellers may assign their contract to another person who meets the same conditions for making the journey.
However, he must communicate the assignment to Brightside Travel within a reasonable time before departure.
8 – Cancellation Conditions
The traveler must communicate any cancellation in writing to Brightside Travel.
Therefore, the following fees may apply:
- more than 45 days before departure: 25 % of the cost of the trip
- between 45 and 31 days: 35 %
- between 30 and 15 days: 50 %
- less than 15 days: 100 %
9 - Accommodation and services
The services offered may include :
- accommodation
- activities
- excursions
- ground transport
Furthermore, accommodation is generally provided in double rooms, unless otherwise stated.
10 - Minors
A parent or legal guardian must accompany minor travellers.
Furthermore, the legal representative remains responsible for the documents necessary for a minor's travel.
11 - Liability
Brightside Travel LTD is responsible for the proper performance of the contracted services.
However, it cannot be held liable in the event of:
- traveller's fault
- unforeseeable fact of a third
- exceptional circumstances or force majeure.
12 - Complaints
The traveler must report any complaints as soon as possible during the trip.
Furthermore, after returning, any complaint must be submitted in writing within 30 days of the end of the trip.
13 - Personal data
Brightside Travel uses the data collected during booking only to organize the trip.
Thus, she can transmit them to the service providers necessary for the execution of the stay.
14 – Law applicable to Brightside Travel Terms and Conditions
These General Terms and Conditions of Sale are governed by the laws of the United Kingdom.
Therefore, any dispute relating to their interpretation or execution falls under the jurisdiction of the competent courts.
FAQ
Frequently Asked Questions
Yes. The pace, level of accommodation, activities, meals and free time are adapted to the group's profile, budget and travel objectives.
Yes. We can arrange airport transfers, available coaches and intercity travel according to the program.
Yes. Brightside Travel acts as a local DMC and supports travel professionals in the design and operation of programs.
We work in Scotland, England, Wales, Northern Ireland and the Republic of Ireland, with a network of local partners across all of these destinations.